Consultation and support
We can offer you comprehensive services during the phase of decision-making and also at any time after the purchase of our product. You can profit from our experience in order to reduce your process costs and to achieve the highest possible efficiency.
In order to maintain our high level of customer satisfaction Cedima keeps in touch with customers. It is very important that a constant availability is guaranteed. Cedimaâ€™s employees of internal and the field sales are committed to achieving customer care around the clock.
Cedima offers a world wired sales network with the possibility to contact our employees at all times
Our sales team is present in Germany as well as in Russia, France, Scandinavia, the Czech Republic and the Baltic States to ensure that our customers have the opportunity to receive technical advice within a very short time or right in site. By close contact to our customers we are able to react quickly to individual demands and suggestions.
With 30 years of experience we are able to offer our customers locally and on sites a large number of supporting measures for individual requirements:
Trainings and informative special courses in the application technology can be provided by our team on site. The focus of the practical application is placed on the combination of experience and know-how. Thus you can gain valuable knowledge in handling Cedima machines and tools as well as practical tips for the application.
Individual project support
The high standard of quality, support and service has made us a reliable partner in numerous special projects.
Different international large-scale projects in tunnel and under water cutting or dismantling of e.g. nuclear power plants are just some of the application areas where our application engineers plan and execute in cooperation with our customers. From the beginning of planning to the final application the project will be accompanied by an experiences technician. Together with the customers solutions will be found and project plans will be carried out successfully.